02 — Report a claim
Whatever the claim type — accident, fire, theft, broken glass or property damage (miscellaneous risks) — we are here to assist and advise you with ongoing support.
No reporting deadline, dedicated claim form or document list is published on this site. Use the complaint form to transmit the facts; for work accidents, an AT claim procedure can be requested through the same form.
03 — Complaints service
Contact our complaints service for any request, complaint or case follow-up. We commit to analysing your request and providing a fast, suitable response: your satisfaction remains our priority.
- 01Online form: complaint type, problem description.
- 02On submit: “Your complaint has been sent. Our customer service will reply as soon as possible.”
- 03No acknowledgement or response deadline is published; no mediation route is stated.
04 — Ongoing support
Assurance Rabat provides ongoing support for car, home, health and business insurance: online quotes, case tracking and a complaints service.
05 — Submission channels
- Quote requestCar, health, home and savings forms
- ComplaintDedicated form — 6 fields
No phone number or email is published: submissions go through forms.